Have you ever considered highlighting options available to your ticket buyers? Sometimes, despite all the great planning and good intentions, ticket combinations or add-ons can get overlooked by customers.
Our bespoke pop-ups allow you to draw attention where it is needed. This is the incredible effect that reminding customers to donate £2 to charity had on the Boomtown audience after
On the 1st of November our Operations Director went to go and speak to a group of budding event management students.
University College Birmingham is just round the corner from our office, and they run a successful Event Management degree. We are delighted to be in partnership with them offering their students the opportunity to work alongside our team both
Getting a festival right is a year-long task, planning, organising and manoeuvring everything into place. But at the very start of the process is the on-sale, and it's imperative to get this right to kick things off in style.
TheTicketSellers have many clients who publicise the date their tickets go on sale weeks in advance, to give their loyal fans
It feels like only yesterday, but it was in fact the 30th-31st October that we were in Cardiff for the annual Festival Congress organised by the AIF.
The AIF do some really good work for independent festivals in the UK including their annual conference. Once again they brought together an inspirational line-up of speakers covering a broad range of topics,
We understand that when tickets for events go on sale, things can go just a little crazy. With hundreds or even thousands of other eager customers trying to purchase at the same time, some tickets get snapped up in a matter of seconds.
To make your ticket buying experience less stressful and a whole lot easier, please read our helpful
Earlier this year we made the decision to invest £0.5m in the latest mobile scanning technology which we can’t wait to showcase at your event. It was a big decision - mostly for our FD who is notoriously tight - but an important one. Other than perhaps car parking, access control is the first thing customers encounter when
No matter how you look at it, being able to add 25% to any donations you receive courtesy of the government, has got to be good!
Now we have a very simple way to make that happen.
Whether you offer Energy Revolution donations or something else, providing the donation is separate from your tickets and does not benefit the donor
The emissions from almost half a million festival travel miles were balanced this summer through our partnership with festival charity Energy Revolution. 11 festivals took part in the initiative which aims to tackle one of the biggest sources of emissions in the live events industry – audience travel. This is the 3rd year that we have supported festivals in embedding the
Lakefest 2017 was a fantastic party for everyone attending and the excitement is already building for Lakefest 2018. The 2018 instalment of Lakefest will be their 7th year and they're dropping the anchor for a pirate-themed shindig. Arrrr ye ready, me hearties?
We managed to grab Nooly, one of the three Lakefest Directors for a chat before Lakefest sets sail
Parties and raves don't just happen as if by magic. It takes lots of man hours, lots of people behind the scenes and someone to tie it all together. For this instalment of Backstage we talk to one of the people responsible for making the magic happen, Jay Newman (@dJayNewman), the man behind Pro-ject Worcester. Pro-ject are the outfit responsible
If you've ordered Boomtown Fair 2017 tickets and are patiently waiting for the big event, you'll probably be wondering where your tickets are, right? Fear not! Here's a handy guide including everything you need to know about getting your tickets and how to update your information.
When should I receive my tickets?
Tickets have started sending from our system and
We heard about the story of Stephen Murray and Stay Strong through our friends at Lakefest and wanted to share his inspirational story with you.
Staying Strong, the autobiography of Stephen Murray, will be a raw, inspirational story that will become a collector’s item and a ‘must have’ for every Action Sports fan and beyond and for anyone who,
With event season ramping up we can see you’re all busily using eventree, assigning tickets, emailing them out etc…
We wanted you to know that we’ve made it as easy as possible to get in touch with us if you need help of any kind of eventree.
We’ve introduced a new chat feature to eventree. You’ll
You've made your order, received your order confirmation and now you're waiting for your ticket barcodes. So, what do you do next?
For most events you will not receive your ticket barcodes straight away as we usually send these out via email two weeks before the event. If the event you're attending is more than two weeks away, you can
The Vicar's Picnic takes over the village of Yalding in Kent each Summer and this July they're continuing to do what they do best - Live music, DJs and good times!
We grabbed the hilarious Thom Harris (VP's Stage Manager) for a chat to find out the backstage stories that make The Vicar's Picnic a truly spectacular treat.
Whether it’s your first music festival or your hundredth, there are lots of little hacks that will improve and simplify your festival experience. Planning ahead helps you focus on what really matters once you arrive: the festival itself. Here are some things to consider as you prep for next summer’s music festival scene.
When you need to recruit a huge number of eager beavers to volunteer at your event, litter picking, stewarding or working on the gates, you need a system that's simple and straightforward, maximising every opportunity to sign someone up.
My Cause are renowned throughout festival land for providing first class volunteers at events, so when they turned to TheTicketSellers to
We had the pleasure to bump into Chris Tofu of Continental Drifts at the Festival Congress in Cardiff last November, and whilst out in that most important of areas for doing business (the smoking yard!), we discussed the trials and tribulations of ticketing for multi venue events.
Working with the Grinagog team on the project has been great fun and
Birmingham Pride 2017 hits the streets of Birmingham's Gay Village on Saturday 27th and Sunday 28th May this year for another colourful, fun, glittery and music filled celebration. We wanted to delve into the history of the event so we grabbed Director David Nash for a quick chat.
When did Birmingham Pride start and how has it changed?
Energy Revolution is a charitable industry collaboration making a huge impact. One of the biggest factors contributing to CO2 emissions from any festival is audience travel and the Energy Revolution are helping events counteract their impact in different ways.
One of which is the Travel Carbon Calculator which allows ticket buying customers to enter their postcode and be informed of
Essential to all good e-commerce sites is ease of navigation and reduced number of clicks to complete the checkout process and receive goods.
To maximise conversions, we’ve analysed the process flow, adhered to industry best practise and are proud to say that our new streamlined checkout is among the best around.
In just a few clicks, customers can purchase
As our client list grows and we establish ourselves in new markets, it is essential that we take on experts in the relevant fields to support this expansion.
We already have a great bunch of people who work at TheTicketSellers but let us tell you who will be joining them; 'fanfare, banners and balloons' Mo Atif (senior .NET Developer), Reece
It's nearly time to get festival season into full swing and what better way to get things moving than to catch up with Tom Hyland from Swingamajig.
Swingamajig is a festival of vintage inspired mayhem and delight. It grew out of a club night run by the Electric Swing Circus in Birmingham, and our venue at Shambala Festival and after
It's International Women's Day and we thought that we'd celebrate the talents of our favorite musical ladies. With everything from singer-songwriter to trap, this list has got it all.
1. Nastia / DJ
From minimal Drum & Bass to deep thumping Techno Nastia's bag of tricks seems to be never ending. With a cover mix for MixMag already under her belt
Birmingham Pride takes over Birmingham city center on 27th and 28th May with a variety of musical acts, a carnival parade, fun fair, street party and a fantastic clubbing experience. This year, the festival is celebrating 'LOVE & PRIDE' - to commemorate the 50th anniversary of the decriminalisation of homosexuality.
The Pride team have been busy behind the scenes curating
We we proud to work with Envision Festival last month for crew accreditation and meal redemption. This marked two firsts for Eventree:
Our first international event
Envision Festival takes place in Costa Rica, just a short walk from the beach but a long way from home. Eventree worked flawlessly which was especially pleasing given that we supported the entire event
This month for our Backstage section we caught up with Mazzy at The Night Owl, your go to venue for soul and retro music in Birmingham! They have recently had a new stage installed so we thought what better time to pop by and check it out.
When did The night Owl launch?
The Night Owl launched in July 2015,
It's that time of the year again were we at TheTicketSellers revive our lovely Christmas tradition, the 'Giving Tree', which is now in it's Third year!
Like virtually every business in the UK we have a Christmas tree in our office. But underneath our tree you won't find traditional presents, or even "humorous" secret Santa gifts.
1st February 2017
It's that time of year, Festival lineups are coming thick and fast and Secret Garden Party have provided the goods.
Secret Garden Party welcome Crystal Fighters, Wild Beasts, Peaches, Jorja Smith, Fickle Friends and that's just the start. There's still plenty of live music, arts and frivolity to announce for the Secret Garden Party 2017 edition as
It's that time again! We go backstage with DJ, Radio Presenter and Producer, Davey Ecko. He's also the mastermind behind; Wide Awake Club , Decadence, Heroes Of House, 1 Night Stand, Bassline Gathering, oh and he runs a vape shop too!
Davey has been running his ticketing though TheTicketSellers for many years and we thought it was time to catch up