When high demand is expected on the website, we have previously had to rely on third party queuing software to protect our servers and deliver people steadily onto the site, ready to buy their tickets. Although the software is good, it feels a bit strange when all you want to do is get on and buy tickets to be stuck in a queue.
The brilliant tech team at TTS have now engineered a superb way to make it fair and fast for everyone to grab their tickets in a flash without the queue and when next year's Secret Garden Party went on sale, all their early bird tickets disappeared into people's baskets in seconds. A great triumph for our super-sleek new, highly scalable front end.