Customer Support

A 3-post collection

Cancelled/Postponed? We've Got You.

So, not to toot our own horn or anything, but you may have heard that we were quoted in a recent Stand Out article (toot-toot!).  Putting our infinite humbleness aside, the article surrounds our new refund process, outlining how this is helping to support event organisers and promoters amidst the »

Boomtown On Sale Guide

As we're sure you've been made aware, Boomtown 2020 tickets are being released for public sale in a week (!!!). In anticipation for the glorious madness, we've put together a little cheat sheet for you all, filled with tips on what to do prior to the ticket release, as well as »

Great Textpectations

We think it's really important to meet our customers' expectations in every possible way. That's why we review every single new feature carefully to ensure that it's intuitive for people, rather than confusing them. We asked customers to rank the following ways that they would like to communicate with businesses »