Harriet Lahiff

8 posts

Backstage with Shardfest

Welcome back to Backstage and what a time to come back as we've got a real treat for you! With festival season in full swing we turned our pen and pad towards some of the festivals we are helping this summer including a new edition to TheTicketSellers, Shardfest.

We caught up with Paul, one of the event directors and here's

The most secure event ticketing solution in the world

Thanks everyone who got in touch following this April fools article below. We're glad you enjoyed the joke!

As we all know, fraud is a big concern within the ticketing industry. At TheTicketSellers we have a number of measures in place to reduce fraud, and our R&D team is always busy working on new features to completely eradicate

Let's get giving

We have a little Christmas time tradition here at TheTicketSellers HQ and we'd like to share it with you.

Like virtually every business in the UK we have a Christmas tree in our office. But underneath our tree you won't find traditional presents, or even "humorous" secret Santa gifts.

Instead, we ask our staff to bring in donations of food

Meet the team (part 6)

Oh dear, it has been a while hasn't it? While you've been sat frantically hammering the F5 key waiting for a new article on our blog, we've been all over the country attending festival after festival. But more about our outstanding work ethic in another post. For now, let's meet and greet two more individuals from our ever-growing team.


Home sweet home

We've moved offices! No, not again. We moved back in September last year, but we've only just got round to talking about it.

Why move?

For two reasons.

First, our company had previously been split between two locations. The technical team had been based in one office whilst the operations team had been based in another. They weren't even next

Meet the team (part 5)

What's this? More people? More likes and dislikes? More slightly suspect film and music choices? It must be time for another meet the team!



Liz rules our office with an iron fist. Woe betide anyone who buys anything without it first being run past Liz. Once, someone didn't submit a receipt to her on time. They don't work for

Know your audience

Facebook, Twitter, Instagram, Snapchat...whatever your social networking/messaging platform of choice is, one thing is certain - the audience is what matters.

There's little point broadcasting to an empty audience (unless it's a very niche performance art project), much like there's no point in our clients holding their wonderful events if our lovely customers aren't going to go. So,

Meet the team (part 1)

Looking back it is amazing just how quickly the team has grown over the past few years. In 2011, we employed just 6 people - including the directors - and worked from a converted shop in Selly Oak. Fast forward to the present day and we have 16 full-time members of staff plus an additional 10 part-time Operations Support staff.